Personally Identifiable Information
We collect personally identifiable information on our website, including names and e-mail addresses, about online visitors who request information or subscribe to our e-newsletter.
We don't require you to register or provide personally identifiable information to view our website or access its content.
As stated in the Subscribe section of our website, we may use the information you provide us to send you e-newsletters and other information about MyLife.
We collect personally identifiable information via the following channels:
Email: When you ask us to send you content or other communications by email, you may provide us with certain information like your email address so we can fulfil your request.
Subscribe: In the Subscribe section of the website we allow you to sign up to our e-newsletter. We ask you for information such as your name and email address, so that we can send you news about what's happening at MyLife.
"Enquiries" Link: If you contact us through this link on the site, you send us an email or a message via social media, which means we have access to your name, email address and Facebook/twitter/instagram identities. We may use this information to respond to any questions you ask, and provide you with any further information in future.
Survey: We offer visitors to our site to take a survey from time to time. We may ask you to submit certain personally identifiable information so we can give you the best customer experience we can provide.
Information Collected By Automated Means
You can set your internet browser settings to stop accepting new cookies, to receive notice when you receive a new cookie, to disable existing cookies, and to omit images (which will disable pixel tags). Note that the opt-out will only apply to the browser you are using when you elect to opt out of advertising cookies. Please note: without cookies or pixel tags, you may not be able to take full advantage of our site's features.
Information Collected From Other Sources
We may obtain information about you from other sources, including commercially available sources, such as data aggregators and public databases. This information may include name, demographic information, interests, and publicly observed data, such as from social media and shopping behaviour. We may combine this information with the information we collect from you to help us tailor our communications to you and to improve our website, services and products.
How We Use Your Information
We may use the information we collect to contact you from time to time. For example, we may:
- Send you promotional offers, materials and other communications and information about MyLife, its portfolio of products and its partners;
- Respond to your comments or questions; or,
- Contact you if needed while processing a job application or other request made through our website.
We may also use the information you provide to contact you for your opinions on MyLife products, services or websites. As described in this Privacy Notice, we also use the information we collect about you to improve our website, products and services.
How We Share Your Information
We do not sell or disclose personally identifiable information about our website visitors, except as described here. We do not share your personally identifiable information with unaffiliated third parties for their own marketing purposes without your consent.
We may share personally identifiable information among MyLife service providers we have retained to perform services on our behalf, such as customer service providers. These service providers may have access to personally identifiable information about our website visitors if it is needed to perform their functions for MyLife, but they are not authorised by MyLife to use or disclose the information except as necessary to investigate or prevent an actual or suspected crime or injury to ourselves or others, if required by law, or in response to a request from law enforcement authorities or other government officials.
Links To Other Websites
You can change your preferences for follow up contacts by MyLife. Email us if you wish to take this action, or call us at the number listed in the Contact Us section below.
Otherwise, you can unsubscribe for the e-newsletter updates by clicking the Unsubscribe option at the bottom of the e-newsletter when it is sent to you.
How We Protect Your Information
The security of personally identifiable information is important to us. We maintain administrative, technical and physical safeguards to protect against unauthorised use, disclosure, alteration or destruction of the personally identifiable information we collect on this website.
Updates To This Privacy Notice
At MyLife, we endeavour to place allergen warnings on our website through the Frequently Asked Questions (FAQ) section (http://www.mylifebio.net.au/faqs-1/), on our packaging (under 'ingredients'), and via email following direct questions from our customers, as a guide to potential allergens. However, if you have an allergy or intolerance to any foods, we recommend you always check the ingredients prior to consumption.
MyLife will not accept liability or any misprints on products that may have been bought from us or from any of our stockists and wholesale clients.
MyLife will not be liable for any information not consistent with MyLife's, any misprints or misleading information by stockists or wholesalers.
MyLife will not accept liability of contamination or adverse reactions to products or meals prepared by wholesale/stockist clients (i.e. meals prepared by restaurants using MyLife Biocheese).
How To Contact Us
Ph: (+61) 1300 00 6926
We would be happy to answer your questions or hear your concerns.